Q: I signed up for Uncorked. What the heck is Supercast?
A: Uncorked is the name of Wine & Crime’s premium content platform, where you can get bonus content like episodes of Amansplaining, Spooky Lil B*tch, Drunk Dives, video Happy Hours, and AMAs, plus access to exclusive merch, presale tickets, and more!
Supercast is the name of the platform that hosts Uncorked. Think of Supercast as Uncorked’s designated driver.
Q: What if I’m a Patreon subscriber?
A: Bonus content will no longer be uploaded to Patreon as of January 1st, 2025. If you are a current Patron, please follow the migration instructions posted to our Patreon feed, and be sure to cancel your existing Patreon subscription when your migration is complete. The migration process will cover all concerns relating to tier changes and tier perks.
Q: Where are the videos?
A: With our switch over to Uncorked, we have moved all of our video content to Youtube. You can find it here: https://www.youtube.com/@WineandCrimePod
Please note, we are no longer creating ad-free video episodes. You can still listen to ad-free episodes on Uncorked!
Q: Who can I contact for support?
A: The gals can help out with content questions, but unfortunately we are not IT girlies. If you have any issues with billing, logging in, or any other technical questions, we recommend you reach out to the platform you’re having problems with directly.
For support with Uncorked or Supercast, contact them at support@supercast.com
Q: Is there a Supercast app?
A: Nope! There’s no need for one. Supercast seamlessly integrates the Uncorked content to your podcast player of choice. That way, you’ll never miss out on the bonus content. When new audio content is posted to Uncorked, it will populate in your podcast feed. Posts that are strictly text or links to livestreams will be in your browser feed as well as delivered via e-mail.
To see posts, submit questions for AMAs, or access your Supercast account, just visit wineandcrimepod.supercast.com in your browser and log in. The mobile view is super easy to navigate and basically replaces the need for an app!
Q: How can I filter episodes?
A: From your Supercast dashboard, select Home at the top and then scroll down to see curated playlists for Amansplaining, Spooky Lil B*tch, Drunk Dives, and more.
Q: How do I access Happy Hours from Uncorked?
A: Just like on Patreon, we will post a link to a Crowdcast room shortly before we start the livestream. You can find that on your Uncorked feed under “Posts” and will receive an email alert when a new post goes up.
Q: Why can’t I find the entire back catalog in Uncorked or on your YouTube video channel?
A: Because we have to upload these episode files manually, we will be rolling them out over the next few months. We greatly appreciate your patience as we make this transition!
Q: What’s the deal with the exclusive Uncorked merch freebies for the $10 and $25 tiers?
A: We are working on designing and producing some rotating merch that we will throw in as a freebie for any paid order from our online store at wineandcrimepodcast.bigcartel.com! These items will change periodically, so keep an eye on your Supercast feed for updates!
And if you have any design or merch ideas, as always, please send them to us!